Terms of service

Terms of Service

1. Overview

Welcome to Ovista. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Ovista.

We operate this online store and website, including all related information, content, products, and services made available to you.

By accessing our website or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use our website.

2. Eligibility and Website Use

You agree to use our website only for lawful purposes and to provide accurate information when placing an order.

You must not misuse our website, interfere with its security, attempt unauthorized access, or use our services for fraudulent or unlawful activities.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, and details accurately. However, colors and appearances may vary depending on your screen and device.

Products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product descriptions where appropriate.

4. Prices and Payments

Prices and promotions may change without notice. The price applicable to your purchase is the price displayed at checkout, subject to any errors or applicable taxes and charges.

Payment must be authorized through the payment methods available at checkout. We reserve the right to review or cancel orders where payment cannot be verified or where fraud or an obvious pricing error is suspected.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted for fulfillment.

Please check your shipping and contact information carefully. Contact support@ovista.com as soon as possible if you notice an error. We cannot guarantee changes after processing or shipment has begun.

6. Shipping and Delivery

Orders generally require 1–3 business days to be processed before shipment.

Estimated delivery time is 7–10 days after dispatch, subject to the destination, carrier operations, customs procedures, and other circumstances outside our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise.

For more information, please consult our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. Please review that policy before placing an order.

Nothing in these Terms limits consumer rights that cannot be legally excluded.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, and design elements, is owned by or licensed to the relevant rights holder.

You may not reproduce or commercially exploit this content without prior authorization, except as permitted by law.

9. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. We do not control all third-party services and are not responsible for their independent terms, content, or practices.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

11. Governing Law

These Terms are subject to applicable laws and mandatory consumer protection rules. The applicable governing law and jurisdiction will depend on the legal entity operating Ovista and the laws that apply to the transaction.

12. Changes to These Terms

We may update these Terms of Service from time to time. Updated versions will be published on this page.

13. Contact Information

Store Name: Ovista

Email: support@ovista.com
Phone: +1 (929) 287-1536

Mailing Address:
1209 Mountain Road Place Northeast
Albuquerque, NM 87110
United States